Refund Policy
Updated on January 17, 2025 · Effective from January 17, 2025
1. Refund Eligibility
Refunds are available only for purchases made within the last 24 hours. If more than 24 hours have passed since your purchase, unfortunately, we cannot offer you a refund.
2. Requesting a Refund
To request a refund, please contact our support team at [email protected] with your order details, including the invoice number, the reason for the refund, and the date of the purchase. Our team will review your request and, if eligible, process your refund within 7-10 business days.
3. Non-Refundable Services
Certain services or features of InvoZap are non-refundable, including:
- Completed invoices or services already rendered.
- Subscription fees for any period beyond the current billing cycle.
4. Processing the Refund
Approved refunds will be processed using the original method of payment. It may take 7-10 business days for the refund to appear in your bank or credit card account, depending on your financial institution.
5. Changes to Refund Policy
We reserve the right to modify or update this refund policy at any time. Any changes will be posted on this page, and the revised policy will apply to all purchases made after the policy change date.
6. Contact Us
If you have any questions or concerns regarding our refund policy, or if you need assistance with a refund request, please contact us at:
- Email: [email protected]
- Address: InvoZap HQ, Incredible India